PRIVACY POLICY
1. General privacy policy
Kevin Denim Ltd (“Kevin Denim”, “our”, “us” or “we”) recognizes the importance of protecting the privacy of your personal data. We have strict policies and security measures to protect the information you provide us and to comply with applicable data protection and privacy laws. “You”, “your” and similar expressions refer to each natural or legal person who uses our website and/or related services and each natural or legal person or entity on whose behalf the user acts.
By using our online store or services (including when you subscribe to Kevin Denim newsletter online) you consent to Kevin Denim processing your personal data in accordance with this privacy policy.
2. About this policy
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This Privacy Policy relates to our website kevindenim.com. (our “website”) and forms part of, and should be read in conjunction with, our Website Terms of Use and any other documents referred to on our website. This Privacy Policy sets out the basis on which any information and personal data we collect from you, or that you provide to us, will be processed by us. In this Privacy Policy the terms “data” and “information” are used interchangeably.
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Please read this Privacy Policy carefully to understand our views and practices regarding your information and personal data and how we will treat it. By accessing and using our website, you signify your agreement to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services. This Privacy Policy is subject to change as described below and continued use of our website or services means you accept such changes.
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By submitting data or information to us and/or using our website or services you give consent that all data and information that you submit may be processed by us in the manner and for the purposes described in our website terms of use (including this privacy policy) and warrant that all data and information provided by you is complete, true and accurate.
3. Who is responsible for the processing of your personal data?
Kevin Denim Ltd, registered UK company number 10687703 , is the controller of your personal data under applicable data protection laws. Kevin Denim’ affiliated companies and selected suppliers may process your personal data on our behalf and in accordance with our instructions, and are thereby processors of your personal data.
You can contact us at any time at: hello@kevindenim.com
4. What information does Kevin Denim collect, and from whom?
a) Personal data collected from customers online for the purposes of subscribing to our newsletter include names and email addresses. We respect your privacy, and will never sell, rent, lease or give away your information (name, address, email, etc.) to any third party. By subscribing you confirm that you would like to receive information about Kevin Denim’s products or services.
b) Any use of Cookies - or of other tracking tools - by Kevin Denim, or by the owners of third party services used by Kevin Denim (such as Google analytics), unless stated otherwise, serves to identify Users and remember their preferences, and items in basket, for the sole purpose of providing the service required by the User. This is done to improve and enhance your experience on our website.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
You can find instructions here for clearing your browser’s cache and flushing your DNS
c) When you order our products online and chose to pay by credit card, you will provide your credit card information on our website to finalize your purchase. Your card details are not saved and will never be visible to Kevin Denim or our payment service provider.
d) Kevin Denim may also store information regarding your purchases, namely information regarding product and size, and purchase price and date, which will help us improve our services to you and enhance your future purchasing experience with us.
e) If you contact us, whether through our website, by email or otherwise, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
5. IP addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
6. Where we store your personal data
All information you provide to us is stored on the secure servers of our website provider, Wix. Data is stored in European servers in compliance with EU law. Any payment transactions will be encrypted using SSL technology. We do not store your payment card details.
7. How does Kevin Denim use the information you provide?
Kevin Denim will use the information collected to:
- process any purchase or order made by you online;
- process any returns, exchanges and complaints you may have;
- communicate with you about your purchase or order;
- administer our website services;
- answer and administer any questions or comments you may have regarding our products or services;
- keep you informed, via email of our product launches, special events or promotions;
- send out our newsletter if you have chosen to subscribe to the newsletter;
- review our performance and to improve our services to you;
- help us improve our site design and your online and in store shopping experiences;
We may use your personal data for our internal marketing and demographic studies, together with non-personal data to analyze, profile and monitor customer patterns in order for us to be able to improve our products and services.
We will contact you by electronic means only if you have consented to this or where such actions would otherwise be lawful.
8. Uses made of the information
We may disclose your personal information to:
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suppliers we engage to process deliveries; and/or
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auditors or contractors or other advisers auditing any of our business processes,
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in accordance with the purposes for which the data was originally collected or to which you have subsequently consented.
We may also disclose your personal information to third parties if we are under a duty to disclose or share your information and personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms of Use or our separate Terms and Conditions of Supply or other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction or law enforcement or the administration of justice. We may disclose your information and personal data to government institutions or authorities if required by law or when requested to by regulatory bodies or law enforcement organisations.
We will not share your personal information with other third parties for any marketing purposes.
9. Internet-based transfers
Using the Internet to collect and process information and personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing our website and communicating electronically with us, you acknowledge our processing of information and personal data in this way.
Although we will do our best to protect your information and personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.
Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet.
10. Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can also exercise the right at any time by ‘unsubscribing’ from our newsletter or contacting us at hello@kevindenim.com.
11. Other websites
Our website may, from time to time, contain links to and from the websites of our partner networks or which are otherwise outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or the protection and privacy of any information that you provide or which may be collected from you (whether automatically or otherwise). Please check these policies before you submit any personal data and information to these websites. We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have any concerns or questions.
12. Access to information and updating personal information
The Data Protection Act (1998) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act by contacting us at hello@kevindenim.com.
Any access request may be subject to a small fee of up to the maximum allowed by applicable law to meet our costs in providing you with details of the information we hold about you.
If any of your personal information changes or becomes out of date or you would like us to stop contacting you or using your data in a particular way please let us know by emailing us at hello@kevindenim.com or by writing to Kevin Denim, 140 Hornsey Lane, London, N6 5NS.
You may inform us at any time should you wish us to delete personal information we hold about you. Please note there may be short administrative delays. We may not be obliged or able to comply with all requests.
We sometimes supplement the information that you provide with information received from third parties. For instance, if inaccurate postal codes are received, we may use third party information to fix them.
13. Changes to our privacy policy
We reserve the right to amend or modify this Privacy Policy at any time and in response to changes in applicable data protection and privacy legislation.
Any changes we may make to our Privacy Policy in the future will be posted on this page and, may be notified to you by e-mail or by placing a prominent notice on our website. If you do not agree to these changes, please do not continue to use our website.
14. Contact
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to hello@kevindenim.com.
15. Governing law and jurisdiction and other terms
This Privacy Policy forms part of our Website Terms of Use. By accessing our website you agree to the other provisions of the Website Terms of Use (including those relating to “jurisdiction and applicable law” and “our liability”) applying to this Privacy Policy.